EXCLUSIVE
As Gucci’s blackface controversy rages on, the company’s taking steps to make sure it doesn’t get any worse … by training employees how to handle “disruptive behavior.”
Gucci sent out an “updated security protocol” playbook —...
Gucci Issues Guidelines to Deal w/ Angry Customers ... CEO Confesses Blackface Ignorance
Showing posts with label Customers. Show all posts
Showing posts with label Customers. Show all posts
Wednesday, February 20, 2019
Gucci Issues Guidelines to Deal w/ Angry Customers ... CEO Confesses Blackface Ignorance
Saturday, October 20, 2018
Senator Mitch McConnell Confronted at Restaurant by Angry Customers
Senate Majority Leader Mitch McConnell, was confronted Friday night by some angry diners who loudly berated him for his politics. The Kentucky Senator was eating dinner with his wife at Havana Rumba in Louisville, when 4 men confronted Mitch. The…
Friday, May 25, 2018
McDonald"s: Customers Actually Sue for $5M Over Unwanted Cheese
Two McDonald’s customers are suing the fast food chain for $ 5 million.
They are claiming injury. Because the double quarter pounder comes with cheese, essentially.
Do they have a point … or is this lawsuit insultingly absurd?
Cynthia Kissner and Leonard Werner don’t like cheese on their double quarter pounders.
But, to be clear, this is not a case of people complaining about being served an undesired ingredient. Or of them being poisoned or pranked.
They are seeking class action status for their lawsuit, which was filed on May 8 in Fort Lauterdale.
(Yes, these people are in Florida. The adventures of Florida Man and Florida Woman continue)
According to the contents of the lawsuit, McDonald’s previously offered four different menu options for the quarter pounder.
Two of those options apparently came without cheese by default, and cost between 30 and 90 cents less.
“At some point,” the lawsuit accuses, McDonald’s made a change to their menu.
They are no longer “separately displaying these products for purchase on menus, and currently lists the availability of Quarter Pounder with Cheese and Double Quarter Pounder with Cheese.”
Right. McDonald’s has made a number of changes to its menu over the years. It’s pretty standard to overhaul things to add new items or simplify options.
If you are one of those who doesn’t want cheese on your double quarter pounder, you can simply say “no cheese,” right?
But Kissner and Werner say that this doesn’t take care of the problem.
The issue, they say, is that the double quarter pounder’s price without cheese is too high.
“Customers have been forced, and continue to be overcharged for these products.”
How so?
“By being forced to pay for two slices of cheese, which they do not want, order, or receive, to be able to purchase their desired product.”
So it sounds like they are demanding that the price for the food product decrease when they request that cheese not be included.
And they assert that McDonald’s making this menu change is raking in the dough — unfairly.
“McDonald’s is being unjustly enriched by these practices because it receives payment for cheese it does not deliver to its customers.”
According to The Miami Herald, Kissner and Werner believe that their class action suit for $ 5 million is justified because:
They “have suffered injury as a result of their purchases because they were overcharged, and were required to pay for cheese, which is not a component of either a Quarter Pounder or a Double Quarter Pounder, that they did not want and did not receive”
McDonald’s has replied:
“We do not believe the claims in this lawsuit have legal merit.”
Their statement continues:
“The advertised Quarter Pounder burger comes with cheese. We try to accommodate our customers’ requests by allowing them to customize their orders, such as a Quarter Pounder with no cheese.”
There are many examples of real and valid lawsuits against major companies that are totally valid. Some actions by heartless corporations have ruined lives.
This … does not sound like one of them.
Remember, this is not about people being given cheese in their actual food when they did not want it. That would be different.
Is it not industry standard for almost all restaurants to keep the price for an item the same, regardless of what special requests a customer makes to remove an ingredient?
Take an ingredient off of a specialty pizza order from any restaurant — the price will stay the same. That’s how it works at every fast food restaurant.
The only thing that sets this apart is that McDonald’s once offered a dbuble quarter pounder without cheese.
We don’t know what a court will do with this, but we can say that we don’t know of any legal statute requiring a business to offer past menu items for all eternity.
Perhaps there will be a surprise twist or they’ll make a compelling case.
But so far, it sounds like this pair of Florida Persons are just embarrassing themselves.
Wednesday, January 17, 2018
Mark Wahlberg, Josh Duhamel Alleged Customers of Steroid Dealer
Mark Wahlberg, Josh Duhamel and WWE superstar Roman Reigns were all dimed out as alleged customers of a now-imprisoned steroids dealer. The dealer, Robert Rodriguez, named all 3 celebs during a phone interview he did, from prison. Rodriguez claims…
Monday, January 8, 2018
Big Baller Brand Gets "F Rating" from BBB, Customers Beware!
The BBB is warning consumers about BBB — the Better Business Bureau tells TMZ Sports the Big Baller Brand is a disaster … and has earned the lowest possible rating, an F. Ever since LaVar Ball launched the apparel company, the BBB has been…
Wednesday, December 6, 2017
Kim Kardashian"s Perfume Can"t Be Shipped to Australia and Customers Outraged
Kim Kardashian’s Crystal Gardenia perfume line has been a worldwide smash … problem is, customers in Australia, New Zealand and other countries have plunked down the cash but still don’t smell nice. TMZ has learned the perfume is considered a…
Monday, June 12, 2017
1-800-Flowers Sued After Vase "Implodes" in Customer"s Hands
1-800-Flowers may be in hot water after one of its vases imploded in a customer’s hands … so claims the customer in a new lawsuit. Martha Nippert claims she suffered a “severe and debilitating laceration of a tendon in her middle finger”…
Monday, March 13, 2017
Amazon and Phone Charger Company Sued for Exploding Device in Customer"s Pocket (VIDEO)
Amazon sold an external iPhone charger to a customer who became a human torch … according to a new lawsuit. A Philadelphia man claims his fiancee bought him an EasyAcc external battery pack charger from Amazon.com, and after having it for about 9…
Sunday, February 12, 2017
Customers Complain Kylie Jenner"s Eyeshadow"s Giving Us Headaches
One of Kylie Jenner’s eye kits has become a real pain for customers who’ve filed complaints about chemical-induced headaches. At least 15 people filed complaints within the past 2 weeks with the Better Business Bureau, claiming they smelled…
Monday, January 30, 2017
Uber Losing More Than Customers, Some Drivers Bailing Too
Uber drivers are quitting because they’re pissed about the company’s response to the ‘Muslim ban,’ and about the CEO’s relationship with President Trump – and they’re fleeing to the competition. Drivers in California, New York,…
Monday, December 26, 2016
Versace Accused of Using Secret "Code" for Black Customers
Versace secretly alerts staffers when an African-American person enters the store … according to an ex-employee who claims the company also dissed his fashion sense and then canned him. The man worked in a Bay Area store, and in a lawsuit…
Sunday, October 16, 2016
Kardashian"s Dash Store Sued -- I See You Don"t Like Blind Customers
The Kardashian’s Dash store refuses to do business with the blind … treating them as second-class citizens … so claims a blind man who’s suing the joint. Andres Gomez says he’s legally blind and uses screen reader software to access the…
Monday, December 14, 2015
Kylie Jenner: Ripping Off Lip Kit Customers?!
With all the attention that’s been paid to her trout pout over the past year, it was only a matter of time before the Kylie Jenner lip kit became a thing.
Kylie is a master of marketing herself, and naturally, the $ 29 gloss and liner sets sold out within minutes. Unfortunately, fans who were hoping to give themselves the gift of Kylie-like lips in time for the holidays may be disappointed.
TMZ is reporting that irate customers are flooding social media with complaints that they never received their lip kits.
Some of them say they pre-ordered weeks ago and their tracking numbers indicate that the product should have been delivered already.
The problem has gotten so bad that lip kit buyers have threatened to contact the Better Business Bureau.
Facebook and Twitter pages for C&S Sales – the maker and distributor of the lip kit – are being bombarded with complaints.
One woman recently commented, “At what point do we report this as fraud?” and her gripe has received dozens of likes.
Neither Kylie nor C&S has commented, but we’re guessing this one business venture Kylie regrets.
Looks like she’ll be ending her year with more lip kit drama than she bargained for.
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